From Rejection to NASDAQ: How Deep Kalra Built MakeMyTrip Into a ₹23,000 Crore Travel Empire
Read the inspiring success story of Deep Kalra, founder of MakeMyTrip, who turned setbacks into opportunities and built India’s first startup to achieve a historic NASDAQ listing in the travel-tech industry
Success stories often look glamorous from the outside.
A billion-dollar valuation.
Global recognition.
A company dominating an entire industry.
But behind every massive success lies something people rarely see:
Failure. Fear. Doubt. And moments when giving up feels easier than continuing.
The story of Deep Kalra, founder of MakeMyTrip, is exactly that kind of journey.
Today, MakeMyTrip is one of India’s biggest travel platforms, worth nearly ₹23,000 crore, serving millions of users every month. But this success didn’t arrive overnight.
Before NASDAQ.
Before investor confidence.
Before becoming a household name-
There was uncertainty.
A failed business.
The dot-com crash.
Massive financial pressure.
And one entrepreneur who refused to quit.
Deep Kalra’s story is not just about building a travel company.
It is about believing in a future that nobody else could see.
And eventually making history by becoming one of the first Indian startup founders to list his company on NASDAQ.
This is the inspiring MakeMyTrip Success Story.
The Early Days: Deep Kalra Wasn’t Always a Travel Entrepreneur
Long before MakeMyTrip became India’s favorite travel platform, Deep Kalra was trying something completely different.
In 1995, he launched AMF Bowling in India.
At the time, bowling seemed like a futuristic entertainment business.
Deep invested heavily.
Nearly 200 bowling lanes were set up across India.
It looked promising.
But reality hit hard.
India wasn’t ready.
The market adoption remained weak.
People didn’t embrace bowling culture the way expected.
The business struggled.
Eventually-
It failed.
For many entrepreneurs, this would have been the end.
Failure often damages confidence.
But Deep Kalra looked at failure differently.
Instead of asking:
“Why did I fail?”
He asked:
“What can I build next?”
That mindset changed everything.
A Problem Hidden in Plain Sight
Sometimes great businesses are born from personal frustration.
Back in the late 1990s, travel planning in India was chaotic.
Booking tickets meant:
Visiting travel agents
Endless paperwork
No price transparency
Poor customer experience
Limited convenience
International travel felt even harder.
Everything was fragmented.
Travelers had little control.
Deep noticed something important.
The internet was slowly growing.
And one thought kept bothering him:
“Why can’t travel bookings become simple?”
That question eventually became a business worth thousands of crores.
The Birth of MakeMyTrip in 2000
In 2000, Deep Kalra launched MakeMyTrip (MMT).
At the time, India’s internet ecosystem was still in its infancy.
People barely trusted online payments.
Digital booking was almost unheard of.
But Deep saw the future.
Instead of targeting everyone immediately, he made a smart move.
He focused on:
Indians living in the United States
Why?
Because NRIs traveled frequently between India and America.
And they were more comfortable using the internet.
This strategy gave MakeMyTrip its first customer base.
It was a calculated move.
Small market.
Big opportunity.
And it worked.
Soon, investors started noticing.
Early Funding Sparked Hope
MakeMyTrip managed to raise nearly:
₹10 crore in funding
This boosted confidence.
The company started growing.
Travel bookings increased.
Things looked optimistic.
But then-
Disaster struck.
The Dot-Com Crash Nearly Destroyed Everything
In the early 2000s, the dot-com crash shook the internet world.
Investors panicked.
Funding disappeared.
Startups shut down overnight.
MakeMyTrip was badly affected.
Suddenly, survival became the priority.
Deep had to make painful decisions.
Teams were downsized.
Operations reduced.
Expansion paused.
The dream looked fragile.
Many startups from that era disappeared forever.
MakeMyTrip almost became one of them.
But Deep Kalra refused to let it die.
The Bold Move That Saved MakeMyTrip
Instead of surrendering-
Deep adapted.
He shifted focus toward profitability.
He concentrated on the Indo-US travel market, where demand was stronger.
This strategy worked brilliantly.
By 2005, MakeMyTrip became profitable.
Think about that for a moment.
A startup surviving a market crash and becoming profitable within a few years?
That’s rare.
Very rare.
The biggest lesson from this phase:
Sometimes survival is the biggest victory.
Because if you survive-
Growth becomes possible.
Step-by-Step Journey of Deep Kalra
Learn from Failure
The bowling business failed.
Deep learned timing matters.
Spot a Broken Industry
Travel booking was painful.
He saw an opportunity.
Start Small
He focused on NRIs before entering India aggressively.
Survive Crisis
Dot-com crash nearly killed MMT.
Deep pivoted.
Achieve Profitability
Profitability by 2005 changed investor confidence.
Expand Aggressively
India became the next battlefield.
The India Expansion Changed Everything
By the mid-2000s, India was transforming.
Internet penetration increased.
Online payments improved.
Travel demand exploded.
Deep sensed the timing was finally right.
MakeMyTrip expanded aggressively across India.
Flights.
Hotels.
Holiday packages.
Bus bookings.
Everything under one platform.
Consumers loved the convenience.
For the first time-
Travel could happen without agents.
No paperwork.
No confusion.
Just a few clicks.
This convenience became MakeMyTrip’s biggest weapon.
Investor Confidence Returns
As growth accelerated, investors returned.
Major venture capital firms stepped in.
Elevation Capital and Helion Ventures invested heavily
The company secured:
₹60 crore in Series A funding
₹80 crore in Series B funding
This capital allowed Deep to expand rapidly.
Technology improved.
Marketing expanded.
Brand awareness exploded.
Soon-
MakeMyTrip dominated online flight bookings in India.
The Historic Moment: NASDAQ Listing in 2010
Then came the milestone that changed Indian startup history forever.
In 2010, Deep Kalra listed MakeMyTrip on NASDAQ.
This wasn’t just another IPO.
It was history.
For the first time:
An Indian entrepreneur had successfully taken a homegrown travel startup global.
This achievement sent a strong message:
Indian startups can compete internationally.
The NASDAQ listing brought:
Global credibility
Investor trust
International recognition
Expansion opportunities
Deep Kalra became a pioneer.
He showed Indian founders that global dreams were possible.
Scaling Bigger: Building a Travel Empire
After NASDAQ, MakeMyTrip entered hyper-growth mode.
The company expanded rapidly.
Soon, it had:
20+ physical stores
And more than:
3,000 employees
But Deep wasn’t done.
He wanted dominance.
Not survival.
That’s when one of the smartest strategic moves happened.
AI Conversationalist, Global Marketer, TEDx Speaker, Member-Board Of Studies-CDSW, AI Governance, Mentor Onboarded CCMB-Atal Incubation Center, Entrepreneurship Coach